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找一篇有关O2O模式的外文文献,需要 作者,原文出处 摘要 文献综述

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找一篇有关O2O模式的外文文献,需要 作者,原文出处 摘要 文献综述
Internalservice quality:Determinants of distribution center performance
M.DouglasVoss,Roger J.Calantone and Scott B.Keller (2005)
Originally Published in InternationalJournal of Physical Distribution & Logistics Management,35,0960-0035
《内部服务品质:配送中心绩效的决定因素》
作者:M.道格拉斯.沃斯,罗杰.J.凯兰托恩,斯科特.B.凯勒
原文出处:2005,International Journalof Physical Distribution & Logistics Management,35,0960-0035.
上面发的这个是模板 我需要的是有关 O2O模式的 外文哦
Online To Offline?
可以使用一些学术谷~1歌,以下为检索出的几个高引用率的文章,按国标引用规则列出的
[1]Shankar V,Smith A K,
Rangaswamy A.Customer satisfaction and loyalty in online and offline
environments[J].International journal of research in marketing,2003,
20(2):153-175.
[2]Cotten S R,Gupta S S.
Characteristics of online and offline health information seekers and
factors that discriminate between them[J].Social science &
medicine,2004,59(9):1795-1806.
[3]Subrahmanyam K,Reich S
M,Waechter N,et al.Online and offline social networks:Use of social
networking sites by emerging adults[J].Journal of Applied Developmental
Psychology,2008,29(6):420-433.
[4]Gelly S,Silver D.
Combining online and offline knowledge in UCT[C]//Proceedings of the
24th international conference on Machine learning.ACM,2007:273-280.
不够的话可以自己找找