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英语翻译The starting point is the market research phase of Ident

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英语翻译
The starting point is the market research phase of Identifying the Customer Pain Point.During
this phase the customer pain points and requirements are captured.The next phase,Developing
the Service Definition,takes these needs and casts them into a set of service components that
form the heart and soul of the customer engagement.The third phase,Marketing & Selling,
develops the customer-facing portfolio used to communicate and sell the service product to a
customer.Once the service is purchased by a customer,the fourth phase,Delivering &
Supporting,is used to implement the service.Insight gained during this implementation phase is
used as input into the identification of new customer pain points,leading to the development of
additional services.
Customer Pain Point
出发点是市场调研阶段,确定客户痛点.在
这一阶段的客户痛点和要求抓获.下一阶段,发展
服务的定义,将这些需要和演员到一套服务组件
形式的核心和灵魂的客户参与.第三阶段,市场推广及销售,
开发面向客户的投资组合用来沟通和销售服务产品的
消费者.一旦服务购买的客户,第四阶段,递&
支持,用于实施服务.Insight的过程中取得的这一执行阶段
作为投入,确定新的客户痛点,导致发展
额外的服务.
客户痛点