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英语翻译I am writing to you about the Micro-wave oven I bought f

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英语翻译
I am writing to you about the Micro-wave oven I bought from your department store last week.When I brought it home,I found that it didin't work.Since the matter has brought a lot of trouble to my family,as you may understand,I'm extremely upset.
Therefor,I would like either a replacement or a refund of the purchase price.Please send me a new one of my type or you may send me a full refund of 500 yuan as soon as possible
I am writing to you about the Micro-wave oven I bought from your department store last week.When I brought it home,I found that it didin't work.Since the matter has brought a lot of trouble to my family,as you may understand,I'm extremely upset.
我这封信,是投诉我上周在贵商场买的微波炉的.买回家后,我发现它根本就不能正常使用,相信您们能够理解,这给我的家庭和生活带来了诸多不便,这让我非常失望.
Therefor,I would like either a replacement or a refund of the purchase price.Please send me a new one of my type or you may send me a full refund of 500 yuan as soon as possible
鉴于上述原因,我认为,全额退款 或者 新换一台微波炉 是比较合适的两种处理方案.请您们尽快将我这一型号的新微波炉寄送给我,或者将购买微波炉的全部金额500元退还给我.
模板:
I am writing to you about [sth.+定于从句+状语.表示你要投诉的东西以及部分详细情况.]When I brought it home,I found that it didin't work.[是某东西不能使用,这具话可以用.]Since the matter has brought a lot of trouble to my family,as you may understand,I'm extremely upset.[表达这样东西或事情,给生活和家庭带来的影响也可以用.]
Therefor,I would like [both/either/all 等等.这里是提出解决方案,您可以说几种,也可以指定一种.].
Please [do sth.这里是针对解决方案提出的要求.] as soon as possible
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