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商务英语中两个小问题1、Who should speak first in a negotiation,you or t

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商务英语中两个小问题
1、Who should speak first in a negotiation,you or the other party?
2、When are 90% of negotiations settled?
不好意思,请用英语回答问题,不是翻译!
1.Who should speak first in a negotiation,you or the other party?
Silence is gold.In a negotiation,the one who speaks first is likely to lose the edge from the very beginning.As luring a snake from its hole,keep silent until the other party breaks the ice.You will grasp the overall situation more easily.
This is especially important if you are the one making a request for something such as a raise.The other party may have overestimated what you are going to ask for and may actually offer more than what you were going to request.
2、When are 90% of negotiations settled?
Approximately 90% of negotiations get settled in the last 10% of the discussion.
(Personal opinion plus abstract from the Internet.)